Ramping up on Client Accounts – Part One

unSTRATEGIC: Digital Strategy
unSTRATEGIC: Digital Strategy
Ramping up on Client Accounts - Part One
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Do you have a process for ramping up on client accounts? Can you learn about a new industry or market in less than a week? I’d like to share a framework that I call Client Acclimation, which consists of Construction, Cognition, Community, and Collaboration. I’ll break down each step for knowledge gain (and insight) into new client accounts including their industries and markets. This will be a few (2-3) part series because there is a lot of information to cover. I also want to share each step in every phase so listeners can replicate the process. Today’s episode will consist of constructing views of the client, industry, and markets.