In an upcoming episode – E7: The Art of Asking Good Questions, I reference a book called Gamestorming by Dave Gray, Sunni Brown, and James Macanufo. It lists out all these different great exercises you can do with your clients, but they also talk about asking questions. You can find the book here – Gamestorming: A Playbook for Innovators, RuleBreakers, and ChangeMakers. But you can also check out their website, which is another awesome resource here – gamestorming.com
People are great pattern makers and great pattern users, but they are horrible pattern breakers. Get your clients outside their everyday environments and everyday thinking – check out this book.